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Artificial Intelligence Agent Terms and Conditions of Use​

Acceptance of terms: By interacting with this artificial intelligence (AI) agent, the user agrees to comply with the following terms and conditions.

The use of the artificial intelligence agent implies the acceptance of the established terms and conditions. It is the user's responsibility to read and understand the rules before using the service. By interacting with this agent, the user acknowledges that he/she has read, understood and agrees to be bound by these terms and conditions. If you do not agree with any of the points, the user must refrain from using this service.

Purpose of service: The AI agent is designed to provide assistance, information and answers based on available data. It is not a substitute for professional advice and does not make legal, financial, medical or other important decisions on behalf of the user.

The company generating the AI agent will not be liable for misuse of the agent as it is designed solely to provide assistance, generate information based on available data, and perform tasks such as answering questions, generating ideas, and supporting certain operational functions. This service should not be construed as professional advice in areas such as finance, medicine, law, engineering or the like. It is recommended that specialists in these fields be consulted for important decisions.

Limitations of the AI agent: The AI agent has advanced capabilities, but also inherent limitations. These include:

  • Possibility of errors in the answers, especially in complex topics or ambiguous contexts.
  • Inability to interpret human emotions accurately.
  • Reliance on information previously integrated or available online, which could mean that some data may be outdated. The user should use the information provided as a complementary tool and not as a definitive source.
  • The AI agent operates on the basis of predefined data and models and may have limitations in understanding complex contexts, cultural nuances and human emotions. Although it strives to provide accurate responses, there may be errors or inaccuracies.

Permitted Use: The user agrees to use the service ethically and in accordance with the law. Prohibited:

  • Using the agent to promote illegal activities such as fraud or impersonation.
  • Use the agent to generate or disseminate content that infringes copyrights, trademarks or intellectual property of third parties.
  • Attempting to tamper with the agent's programming or operation in an improper manner, either for malicious purposes or to exceed its limitations.
  • Failure to comply with these regulations may result in suspension of service without notice.

Privacy and confidentiality: The AI agent may record interactions to improve the quality of service. To learn more about how personal information is handled, please see our Privacy Polic​y.

The service may collect and process interaction data to improve its performance. User information is handled in accordance with privacy laws and regulations. For more details on the handling of personal data. It is the user's responsibility not to share sensitive or confidential information while using the agent.

Limited Liability: The provider of this service is not liable for any decisions, damages or losses arising from the use of the answers provided by the AI agent. The user assumes full responsibility for how he/she uses the information provided.

Our company is not responsible for:

  • Damages, damages or losses derived from the use of the service.
  • Interruptions, errors or unavailability of the AI agent.
  • The user assumes full responsibility for the use of the service and undertakes to verify the validity of the information before acting.
  • Decisions made by the user based on the agent's responses. The user assumes full responsibility for how he/she uses the information provided and should verify its accuracy before acting upon it.

Updating of terms: We reserve the right to modify these terms and conditions at any time to reflect legal, technological or business changes. Modifications will be notified through our platforms and will become effective immediately upon posting.

It is the user's responsibility to review the terms periodically to ensure that he/she is aware of recent changes.

Intellectual Property: All rights to the AI Agent, including software, design, content and functionality, are owned by our company and are protected by United States intellectual property laws and the specific regulations of the state of Florida. Use of the agent does not grant the user any ownership rights in the service or the content generated. It is prohibited to copy, distribute or modify any part of the agent without prior authorization.

U.S. Copyright Law: Under Title 17 of the United States Code, original works, such as software and agent-generated content, are protected from unauthorized reproduction, distribution, public display, and creation of derivative works.

Patent Law: Technological innovations related to the AI agent may be protected by patents registered with the United States Patent and Trademark Office (USPTO).

Trademark Law: The names, logos and trademarks associated with the agent are protected from unauthorized use under the Lanham Act.

Permitted Use The user is entitled to use the AI agent solely for the purposes set forth in the terms and conditions. It is strictly prohibited:

  • Copy, modify, distribute or create derivative works of the software or content generated by the agent without prior authorization.
  • Using the agent for activities that infringe copyrights, trademarks or patents.
  • Attempt to decompile, reverse engineer or access the agent's source code.

Consequences of Unauthorized Use Unauthorized use of the agent's intellectual property can result in:

  • Legal penalties: Include civil lawsuits and fines under federal and state laws.
  • Suspension of service: The company reserves the right to suspend access to the agent in case of violation of intellectual property rights.

Dispute Resolution Any dispute relating to intellectual property shall be resolved in accordance with the laws of the United States and, specifically, under the jurisdiction of the courts of the State of Florida.

Contact

For questions, comments or concerns about the service, the user can contact the team through our e-mail address and our contact number. The team will be available to answer questions related to the use of the agent or the terms and conditions.

Privacy Policy for Artificial Intelligence Agent Use

Introduction: These privacy policies set out how information provided by users when interacting with our artificial intelligence (AI) agent is handled, processed and protected. We are committed to protecting user privacy and complying with applicable legal regulations. Use of this service implies acceptance of these policies, so we recommend reading them carefully.

Information Collected: The AI agent may collect the following types of information during interaction with users:

  • Personal Information: Data provided directly by the user, such as name, email, address and any other identifying information necessary for the use of the service.
  • Interaction Data: Records of questions, answers and agent-generated content to improve the quality and accuracy of future responses.
  • Technical Data: Information about the user's device, such as IP address, browser used, approximate location and technical settings.

Use of Information: The information collected is used exclusively for the following purposes:

  • Provide personalized answers and assistance through the AI agent.
  • Optimize service performance, accuracy and functionality.
  • Perform internal analysis for the development of technological and operational improvements.
  • Ensure compliance with applicable laws.
  • The information will not be used for commercial or promotional purposes without the explicit consent of the user.

Information Protection: We implement technical, organizational and administrative measures to protect user information. These include:

  • Encryption: The data collected is encrypted during transmission and storage to ensure its security.
  • Restricted Access: Only authorized personnel have access to user data, under strict confidentiality rules.
  • Periodic Reviews: We perform regular security audits and tests to identify and mitigate potential vulnerabilities.

Sharing Information with Third Parties: User information will not be shared with third parties, except in the following cases:

  • Legal Compliance: If required by legal authorities in accordance with applicable laws.
  • Service Providers: We work with third-party technology providers who are contractually obligated to ensure the protection of user information.
  • User Consent: In cases where the user has given explicit consent to share their information.

The user has the right to:

  • Access: Request details about the data collected.
  • Correction: Request that any incorrect or incomplete information be corrected or updated.
  • Deletion: Request complete deletion of your stored data.
  • Restriction: Limit the processing of your data, according to legal provisions.
  • To exercise these rights, the user can contact our team through the designated channels.

Data Retention: Data collected will be retained only for as long as necessary to fulfill the purposes set forth in these policies. Once the data is no longer needed, it will be securely and permanently deleted. If you request deletion of your information, we will take reasonable steps to comply with your request within a reasonable period of time.

Policy Updates and Modifications: We reserve the right to modify these privacy policies at any time to reflect legal, technological or operational changes. Changes will be notified to the user prior to implementation, and continued use of the service will constitute acceptance of the updated terms.

The user is responsible for:

  • Provide accurate and complete information during the interaction with the agent.
  • Do not share sensitive, confidential or highly important data that may compromise your privacy.
  • Comply with these privacy policies while using the service.

Contact: For questions, complaints or requests related to these privacy policies, the user can contact our team through:

E-mail:  info@prismahexagon.com

Phone:  +1 (305) 464-00 11

Website: https://www.prismahexagon.com

We are committed to addressing concerns and ensuring a safe and transparent experience.

Artificial Intelligence Agent Security Policies

These security policies aim to establish the necessary guidelines to guarantee an ethical, safe and secure use of the artificial intelligence (AI) agent. By interacting with this service, the user agrees to comply with the rules described herein, designed to protect both the user and the integrity of the system.

Main objectives:

  • Establish clear guidelines: Provide rules and guidelines that users must follow to ensure safe and effective use of the agent.
  • Prevent security risks: Mitigate potential vulnerabilities, abuse and misuse that could compromise system functionality or user data.
  • Build trust: Create a transparent environment that reinforces trust between users, the agent and its provider, ensuring that technology supports privacy and security.

Scope of Application:

These policies are applicable to:

  • End users: Individuals who interact with the agent to obtain services, information or make inquiries.
  • Service providers: Agent development, maintenance and technical support teams.
  • Technological infrastructure: Platforms and systems where the agent operates, including databases, networks and servers.

Legal and Ethical Foundations:

The scope of these policies is based on:

  • International regulations: Regulations such as the European Union's General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
  • IT security principles: Following industry best practices, such as National Institute of Standards and Technology (NIST) guidelines and ISO 27001 standards.
  • Ethical responsibility: Promoting the use of technologies in a fair, respectful and sustainable manner, avoiding discrimination or undue exploitation.

Protected Areas:

  • User privacy: Ensure that all information provided to the agent is protected and used only for the established purposes.
  • Operational security: Maintain the functionality and availability of the agent, avoiding interruptions and cyber attacks.
  • Data integrity: Prevent unauthorized modifications or damage to the data handled by the agent.

Fundamental Principles:

1. Confidentiality

Confidentiality is essential to protect the privacy of the data provided by users and to prevent this information from being shared, leaked or misused. This involves:

  • Protection of sensitive data: The information shared by the user (such as emails, personal information, queries) is processed with strict privacy standards.
  • Access control: Only authorized personnel or strictly necessary systems have access to data collected by the agent. This includes strong authentication to ensure that connections are secure.
  • Non-disclosure standards: Data will never be sold or transferred to third parties without the user's explicit consent.

2. Integrity

Integrity ensures that the information processed and generated by the agent is accurate, consistent and not improperly manipulated. The key objectives of this principle are:

  • Prevention of unauthorized alterations: Ensuring that stored or processed data cannot be modified by malicious agents.
  • Auditing and traceability: Implementation of systems that record changes in data or interactions with the agent to identify and mitigate incidents.
  • Reliability of responses: Design the agent to provide information based on verified models and periodic updates to minimize errors or incorrect information.

3. Availability

Availability focuses on ensuring that the agent is operational and accessible to users at all times, except in cases of maintenance or unforeseen circumstances. This principle includes:

  • System redundancy: Implement backup and recovery systems to avoid prolonged outages.
  • Protection against DDoS attacks: Measures to mitigate denial of service attempts that may affect system functionality.
  • Proactive maintenance: Regular reviews and updates to prevent technical failures.

4. Responsibility

Accountability ensures that the AI agent, its developers and users comply with legal and ethical regulations. This principle includes:

  • Traceability of activities: Record actions performed by the agent and its users to ensure accountability.
  • Regulatory compliance: Align with global security standards, such as ISO 27001, and specific regulations such as GDPR or CCPA.
  • Incident reporting: Clear protocols for reporting, documenting and resolving security issues that may arise during agent use.

5. Resilience

The AI agent must be designed to withstand failures, attacks or vulnerabilities without compromising data security or user experience. This principle encompasses:

  • Resilience: Implement systems that allow rapid restoration of functionality after disruptions or attacks.
  • Adaptability: Constant updating of the agent to adapt to new security risks and technological changes.
  • Periodic assessments: Perform attack simulations and vulnerability audits to continually strengthen the system.

6. Transparency

Transparency builds trust between users and the agent, ensuring that security processes are understandable and accessible. This involves:

  • Clear communication: Inform users about how their data is handled and what security measures are implemented.
  • Control options: Allow users to manage and decide how their data is stored and processed.
  • Activity reports: Provide logs of interactions and usage that the user can query to verify the integrity of the system.

Permitted Use:

The artificial intelligence (AI) agent has been designed to provide assistance, generate information and offer useful tools in various areas, such as problem solving, data analysis, creative content generation and educational support. Its use must be aligned with the objectives for which it has been developed, promoting ethical and legal activities in all aspects.

Permitted Activities

Users can interact with the agent to perform the following activities within the established limits:

  • Information Query: Obtain informative and accurate answers on general, educational, technological or business topics.
  • Content Generation: Create texts, creative ideas or solutions to problems in diverse areas such as business, design, writing, etc.
  • Learning Support: Facilitate the understanding of concepts through clear explanations, references and examples.
  • Process Optimization: Provide guidance on tasks, project development and data analysis.

Clear Prohibitions

The use of the AI agent should avoid any action that is outside ethical, legal or technical limits. The following activities are strictly prohibited:

  1. Use for Illegal Purposes: It is prohibited to use the agent for activities that violate local, national or international laws. For example:
    • Financial or banking fraud.
    • Data manipulation or cyber-attacks.
    • Promotion of illegal activities such as counterfeiting or piracy.
  2. Generation of Offensive Content: It is not allowed to produce discriminatory, violent, defamatory, vulgar or hateful content towards individuals or groups. This includes:
    • Offensive language.
    • Promotion of discrimination on the basis of race, gender, religion, nationality or any other grounds.
  3. Manipulation of the Agent: Attempting to alter the operation of the agent by:
    • Reverse engineering.
    • Computer attacks or unauthorized access.
    • Exploitation of system vulnerabilities to obtain information or undue advantage.

4. Responsible Use

It is the user's responsibility to interact with the AI agent in an ethical and compliant manner. This includes:

  • Verify Information: Although the agent seeks to provide accurate data, it is recommended that users corroborate critical information, especially in legal, medical or financial matters.
  • Do Not Share Sensitive Information: It is the user's responsibility to avoid providing personal data, passwords or confidential information that may compromise their security.
  • Comply with Terms and Conditions: Adhere to the policies established for use of the service, including system restrictions and limitations.

Consequences of Improper Use

Failure to comply with the permitted use provisions may result in:

  • Suspension of Access: The provider reserves the right to restrict access to the agent in case of misuse.
  • Legal Actions: Illegal activities may be reported to the competent authorities, resulting in legal sanctions.
  • Financial Responsibility: The user will be responsible for any damage caused to the system or third parties as a result of his misconduct.

On the other hand, activities such as attempting to hack into the agent's system or generating content that encourages violence would be strictly prohibited.

Protection of User Information

The agent is designed to protect user information through the following measures:

  • Encryption: All communication between the user and the agent is encrypted using advanced security protocols, preventing unauthorized access.
  • Secure Storage: Collected data is stored in systems protected with multiple layers of security, including firewalls and continuous monitoring.
  • Access Control: Only authorized and properly trained personnel have access to the IA agent's systems and data.

Prevention of Abuse and Malpractice

The following measures are implemented to prevent abuse:

  • Active monitoring: Constant monitoring of the system to identify suspicious activity or unauthorized access attempts.
  • Restriction of inappropriate content: The agent has filters to prevent the generation of responses related to illegal, offensive or dangerous content.
  • Zero Tolerance: Misuse, exploitation or attempts to damage the agent will result in immediate suspension of service and may be reported to the appropriate authorities.

Security Updates

To ensure a secure environment, the AI agent undergoes regular updates including:

  • Vulnerability patching: Correction of possible technical or security flaws identified during monitoring.
  • Improvement of protocols: Implementation of new security standards in accordance with the best practices of the technology industry.
  • Periodic audits: Internal and external reviews of the system to validate compliance with safety regulations.

User Responsibilities

The user has the following responsibilities to ensure safe use of the agent:

  • Avoid sharing confidential information: Although the agent employs security measures, it is recommended not to provide sensitive data such as passwords, financial details or sensitive personal information.
  • Comply with laws and regulations: Use the agent in accordance with local, state and international regulations.
  • Report incidents: Report any security issues or suspicious activity to the technical team in charge.

Consequences of Inappropriate Use

Improper use of the agent may result in the following consequences:

Suspension of service: The company reserves the right to block access to the agent if it identifies violations of security policies.

Legal action: In case of illegal activities, the user may be subject to investigations and sanctions by the competent authorities.

Intellectual Property: All rights to the AI Agent, including software, design, content and functionality, are owned by our company and are protected by United States intellectual property laws and the specific regulations of the state of Florida. Use of the agent does not grant the user any ownership rights in the service or the content generated. It is prohibited to copy, distribute or modify any part of the agent without prior authorization.

U.S. Copyright Law: Under Title 17 of the United States Code, original works, such as software and agent-generated content, are protected from unauthorized reproduction, distribution, public display, and creation of derivative works.

Patent Law: Technological innovations related to the AI agent may be protected by patents registered with the United States Patent and Trademark Office (USPTO).

Trademark Law: The names, logos and trademarks associated with the agent are protected from unauthorized use under the Lanham Act.

Permitted Use The user is entitled to use the AI agent solely for the purposes set forth in the terms and conditions. It is strictly prohibited:

  • Copy, modify, distribute or create derivative works of the software or content generated by the agent without prior authorization.
  • Using the agent for activities that infringe copyrights, trademarks or patents.
  • Attempt to decompile, reverse engineer or access the agent's source code.

Consequences of Unauthorized Use Unauthorized use of the agent's intellectual property can result in:

  • Legal penalties: Include civil lawsuits and fines under federal and state laws.
  • Suspension of service: The company reserves the right to suspend access to the agent in case of violation of intellectual property rights.

Dispute Resolution Any dispute relating to intellectual property shall be resolved in accordance with the laws of the United States and, specifically, under the jurisdiction of the courts of the State of Florida.

Damages: The user will be liable for any damages caused to the system or third parties due to non-compliance with these policies.

Security Incident Resolution

In case of security incidents, the protocol includes:

Immediate notification: Inform the affected user and the technical team.

Internal investigation: Identification of the cause of the incident and corrective actions.

Final report: Documentation of what happened and recommendation of additional steps to prevent future incidents.

Contact for Security Issues

To report security problems, request assistance or clarify doubts about these policies, the user can contact the responsible team through:

E-mail:  info@prismahexagon.com

Phone:  +1 (305) 464-00 11

Sitio Web: https://www.prismahexagon.com

We are committed to the security of the service and the protection of our users.