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Stripe policies

Products and services we offer:

Prisma Hexagon offers the following services:

1 . Web Page Redesign Modernization of the visual design to align it with current trends.

  • Usability optimization (UX/UI) to improve user experience.
  • Incorporation of responsive elements for mobiles and tablets.
  • Improved technical performance (loading speed, security, SEO).

2. E-Commerce Redesign Update of the online store design to boost conversion.

  • Improved navigation and checkout process (shopping cart, payments, etc.).
  • Integration of new features, such as user reviews or personalized recommendations.
  • Adaptation for a seamless mobile experience.

3. E-Commerce Development Creation of an online store from scratch using platforms such as Shopify, WooCommerce or Magento.

  • Inventory management, payment methods and shipping options.
  • Customization of design and functionality according to customer needs.
  • Implementation of sales and traffic analytics.

4. SEO (Search Engine Optimization) Optimization of content and keywords to improve search engine positioning.

  • Technical configuration such as loading speed, meta tags and ALT tags on images.
  • Link building (creation of quality external links).
  • Continuous performance analysis and strategy adjustment.

5. Website Migration Secure transfer of all website content to a new platform or server.

  • Prevention of data loss and downtime.
  • Adequate redirects to maintain SEO positioning.
  • Post-migration verification to ensure optimal performance.

6. Onepage Development Creation of single page websites with attractive design and smooth navigation.

  • Perfect for simple services or specific events.
  • Optimization of content so that everything is in a compact and straightforward experience.
  • Responsive design, ideal for mobile.

7. Website Development Construction of complete websites, adapted to the client's needs.

  • Integration of dynamic functionalities such as blogs, galleries or contact forms.
  • Hosting, domains and SSL certification.
  • Focus on professional design and technical performance.

8. Landing Page Redesign Modernization of landing pages focused on conversion.

  • Optimization of key elements such as CTAs (Calls to Action) and forms.
  • Design oriented to specific advertising campaigns.
  • Performance analysis and metrics improvement.

9. Brand Development Creation or update of visual identity (logo, colors, typography).

  • Development of branding strategies aligned with the company's values.
  • Design of promotional materials such as cards, banners or brochures.
  • Brand manual to ensure visual consistency.

10. Facebook Ads Campaigns Creation and management of advertising campaigns on Facebook and Instagram.

  • Targeted audience segmentation to maximize reach.
  • Design of visually appealing ads with persuasive copy.
  • Continuous monitoring and adjustment to optimize results.
  • These services are designed to enhance a company's or brand's digital presence and adapt to the client's specific needs.

Currency of purchase: The currency in which Prisma Hexagon receives payment for its services is USD.

Customer service information: Customer service will be available via +1 (305) 464-0011 and info@prismahexagon.com.

Customer order fulfillment policy
  • Refund Policy: Prisma Hexagon does not provide refunds for services offered as we strive to provide the highest quality services and ensure customer satisfaction at all times.  This means that all sales are final and there are no returns or refunds for services purchased.
  • Shipping or delivery policy: Prisma Hexagon is a digital company committed to offering modern and efficient solutions to its customers. Since it operates exclusively in the digital realm, all its products, services and deliveries are made through digital means. This approach not only allows for a faster and more accessible experience, but also reinforces the company's commitment to sustainability by reducing the need for physical transportation and the use of printed materials.
  • Return Policy and Process: Prisma Hexagon currently has no policies or processes in place for the return of products or services purchased. This means that all sales made are considered final.
  • Cancellation Policy: Prisma Hexagon does not currently have formal policies for cancellation of services. However, it recognizes the importance of providing flexibility in exceptional circumstances and, therefore, evaluates specific cases that are considered force majeure.

Force majeure causes include, but are not limited to, extraordinary, unforeseeable and unavoidable events such as natural disasters, government emergencies, pandemics or any other circumstances beyond the reasonable control of the parties involved.


1. Legal Restrictions

Florida law, in line with federal regulations such as the Federal Trade Commission Act (FTC Act), prohibits any advertising practice that misleads the consumer.}

This includes:

  • False or exaggerated claims about products or services.
  • Omission of relevant information that may change the consumer's perception of the product.
  • Use of "bait advertising" to attract consumers with no intention of complying with the advertised offers.

Consequences: Companies may face fines, legal sanctions or class action lawsuits for violating these regulations.

2. Personal Data Protection

Although Florida does not yet have a privacy law as robust as California's CCPA or the European GDPR, companies must follow regulations related to the collection and use of personal data.

This includes:

  • Obtain explicit consent from the user before collecting their data.
  • Provide clear notices about how data will be collected, used and stored.
  • Protect personal information from unauthorized access or leakage.

Consequences: In case of non-compliances, the company may face legal sanctions, lawsuits by users or reputational damage.

3. Copyright and Intellectual Property

It is crucial to respect copyrights when using content such as images, videos, music or text in marketing campaigns.

Key regulations:

  • The content must be licensed or have the necessary permissions.
  • Misuse of trademarks may result in infringement.

Consequences: May include copyright infringement lawsuits, financial penalties and removal of illegally used content.

4. Children's Advertising

Advertising to minors is strictly regulated. The laws seek to protect this vulnerable audience from manipulative practices or inappropriate content.

Restrictions:

  • Children's lack of experience or credulity cannot be exploited.
  • It is prohibited to promote products inappropriate for minors, such as alcoholic beverages or gambling.

Consequences: Companies may face additional restrictions and regulatory penalties for non-compliance.

5. Digital Advertising Regulations

Digital platforms have their own advertising policies, in addition to legal regulations:

  • Google and Facebook prohibit ads that promote certain products, such as weapons, drugs or sensationalist content.
  • The use of cookies and trackers is regulated; user consent is required to activate these tools.

Consequences: Ads may be blocked by the platforms and the company may be reported for malpractice.

6. Unfair Competition

The Florida Antitrust Act and federal laws regulate practices that seek to limit competition in the marketplace.

Prohibited practices:

  • Unfairly defaming the competition.
  • Mislead the consumer by unfairly comparing products or services.

Consequences: Violations can lead to fines, lawsuits and regulatory investigations.

7. Advertising of Regulated Products

The promotion of certain products, such as tobacco, alcohol, drugs or gambling, is regulated by state and federal laws.

Requirements:

  • Respect age restrictions for the target audience.
  • Include mandatory legal warnings (e.g., risks associated with tobacco or alcohol consumption).

Consequences: Failure to comply with these regulations may result in heavy fines, campaign bans or loss of licenses.

8. Local and Federal Compliance

In addition to Florida state laws, businesses must comply with federal regulations such as:

  • Truth in Advertising Laws, which require accuracy and transparency.
  • CAN-SPAM Act, which regulates the sending of advertising e-mails.

Consequences: Violations of these regulations may lead to financial penalties and restrictions on the company's operations.

Terms of promotions offered

Prisma Hexagon has no terms and conditions applicable to promotions, as no such benefits or promotional campaigns are currently being offered.

Prisma Hexagon is constantly evaluating opportunities to improve the services and products offered. Should future promotions be implemented, the corresponding terms and conditions will be published to ensure clarity and transparency for all customers.

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