SmartTriage Health AI
This AI agent automates the initial triage process for patients before medical consultations. It guides patients through structured questions regarding symptoms, history, and urgency, prioritizing cases for healthcare staff. By filtering and categorizing cases in advance, it reduces waiting times and optimizes medical resources. It ensures patients are directed to the right department or specialist efficiently.
Benefits
Automated Pre-Screening
Collects patient symptoms and history before doctor consultation.
Reduced Waiting Times
Automates reminders and personalized follow-ups across multiple channels, which boosts treatment adherence and reduces missed appointments.
Optimized Resource Use
Prioritizes urgent cases and directs them to proper departments.
Improved Patient Experience
Provides faster, structured, and more personalized service.
How It Works
Patient Input
Patient answers initial questions through a guided interface (mobile, kiosk, or web).
Symptom Evaluation
AI agent evaluates symptom severity and urgency based on responses.
Triage Level Assignment
Categorizes cases and assigns preliminary triage levels (low, medium, high priority).
Patient Routing
Routes patients to the appropriate department or specialist.
Staff Reporting
Provides staff with a summary report before the consultation.
Use Cases
Emergency Intake: Emergency rooms automating intake for faster decision-making.
Clinic Pre-filtering: Clinics pre-filtering non-urgent vs. urgent cases in waiting rooms.
Telemedicine Platforms: Telemedicine platforms collecting patient info before remote consultation.
Resource Optimization: Primary care centers optimizing resource allocation across specialties.
Integration and Customization
Patient Intake Interfaces
Web or kiosk forms for patient self-reporting.
AI Symptom Assessment Engine
Processes answers and determines urgency levels.
EHR/Clinic Management Systems
Sends structured pre-triage data directly to medical staff platforms.
Alert & Notification System
Flags urgent cases immediately to doctors or nurses.